Terms and Conditions
Welcome to Fly Screen Store. By using our website (www.flyscreenstore.com) and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully as they contain important information regarding your legal rights, limitations of liability, and obligations as a customer.
1. General Information
- Fly Screen Store is an e-commerce platform based in Turkey, specifically located at 16000 Bursa, Turkey, that specializes in selling fly screen products internationally.
- Orders placed on our website are shipped internationally through recognized carriers such as UPS, FedEx, and DHL, subject to each carrier’s terms and conditions.
2. Payment, Shipping, and Return Policy
- Order and Payment: Orders must be fully paid before dispatch. We accept payment through secure third-party providers; we do not store any financial data.
- Shipping Times: International shipping times vary depending on the destination. Delivery times can be impacted by customs, location, and unforeseen circumstances.
- Returns: For all international orders, the return window is 30 days from the date of receipt. Refunds may be denied if the item’s value is under a certain threshold (e.g., $100) due to high shipping costs, with return shipping fees borne by the customer.
3. Refunds
- Refund Processing: Approved refunds will be processed to the original payment method within 10–15 business days, though international refunds may take up to 30 days.
- Partial Shipping Coverage: For returns, the customer is responsible for return shipping costs; Fly Screen Store may only cover a portion of the original shipping fees based on the order value and return reason.
4. Legal Compliance and Responsibility
- User Responsibility: All users agree to abide by local laws, including import regulations. Fly Screen Store is not responsible for any customs fees, taxes, or additional charges imposed by the destination country.
- Jurisdiction: This agreement is governed by the laws of Turkey. By placing an order, you acknowledge and accept that any legal proceedings will be conducted within Turkish jurisdiction.
- International and EU Compliance: Fly Screen Store complies with the EU General Data Protection Regulation (GDPR) and international e-commerce standards. However, the user agrees that all responsibility for the use, import, or resale of products lies solely with the customer.
5. Limitation of Liability
- Fly Screen Store shall not be held responsible for delays or damages caused by external factors beyond our control (e.g., customs delays, shipping interruptions).
- Fly Screen Store disclaims all liability for any direct, indirect, or incidental damages arising from the use or misuse of our products, including product installation or import issues.
6. Acceptance of Terms
- By accessing our site, making a purchase, or communicating with Fly Screen Store, you agree to all terms outlined in this document. Continued use of our site implies acceptance of any updated terms, which may be revised periodically.
For questions, please contact us at [email protected] or by phone at +90 530 088 65 08.
